I strongly believe that a meeting face-to-face can't be replaced by a chat online.
When we have an online conversation a lot of information like the gestures or the tone of voice is lost and this can lead to a misunderstanding of the final message.
In addition, when we write a message we tend to sum up and some small details of a story might not be taken into account.
(Edited by Ana Dopico - original submission Tuesday, 10 January 2023, 6:34 PM)